Contents
Overview
About this site
Stay provides information about its online casino, promotions, payments and games. These terms cover your use of this website; the casino’s own terms govern its accounts and services.
| Website details | Information |
|---|---|
| Site name | Stay |
| Purpose | Information about Stay casino services, offers and account guidance. |
| Content language | English |
| Regional information | Information for Australian players |
| Audience | Adults aged 18 and over. |
| Website services | Casino information, offer details and guidance on payments and account use. |
These terms apply to this information website. Stay’s casino services, accounts, payments, games and promotions are subject to their applicable terms.
Website use
Using this information
- Use our content as general guidance, and check Stay’s current terms before making account, payment or promotion decisions.
- Offer details can change. Check the current information before acting.
- Do not misuse the website, disrupt access or upload harmful material.
- Do not present website guidance as a substitute for Stay’s official rules.
Age
Age and location
This website is intended for adults aged 18 and over. Access to information does not establish that online gambling is lawful where you live.
Australian players should check the laws that apply to them before using a gambling service. Check local rules before deciding whether to use a service.
Accounts
Accounts and access
Casino account access is subject to Stay’s terms. Keep your login details secure and provide accurate information. Account checks, restrictions or closure may apply; detailed procedures are not published on the official site.
Use the cashier and account area for current account, payment and eligibility information. Website guidance cannot confirm your account status or a payment outcome.
Offers
Games, bonuses and payments
| Topic | What to check |
|---|---|
| Games | Stay lists 7,000 slots. Check game availability and rules in the casino before playing. |
| Bonuses and free spins | The welcome offer is AUD 5,000 + 350 free spins. Check its eligibility and conditions before claiming. |
| Promo codes | POPOK is a listed code. Confirm its campaign conditions before using it. |
| Payments | Check the cashier for available methods, limits and processing details before making a transaction. |
Offers and payment services are governed by their displayed conditions. Availability may depend on your account and location.
External links
External sites and sources
External links may help you find original information. Other websites have their own terms and privacy practices.
Check the destination and current information before relying on an external service. A link does not guarantee its availability or suitability.
Content
Content and permitted use
You may read and save website content for personal reference. Respect the rights of others when reusing their material, names or images. Do not suggest that another organisation endorses this site.
We may update or correct information when details change. Check the current terms before relying on them.
Responsibility
Your decisions and liability
Website content is general information, not individual legal or financial advice. Stay cannot guarantee gambling outcomes, payment decisions or uninterrupted access.
Your rights and obligations are determined by applicable law. Nothing in these terms limits rights that cannot legally be excluded.
Complaints
Questions, complaints and support
For an account or payment issue, contact Stay support through the available official channel. Keep relevant transaction details and correspondence. Stay provides 24/7 support.
Australian players should check relevant official information if they wish to raise a concern about an online gambling service. Find official guidance. A regulatory report is separate from a claim about funds or an account.
Related policies
Privacy and changes
Review the Privacy Policy for website data practices and our Cookies Policy for information about data and browser storage. Check the current versions for applicable details.
Updated: 2026.
More information
Related guides
Stay terms and conditions for Australian players
Age, accounts and responsible use
Stay is an online casino brand also known as StayCasino. This guide summarises Stay terms and conditions for Australian players. Check the current casino terms for the rules that apply to your account and use of its services.
Players must be at least 18 years old. Stay’s published minimum age is 18, and Australian players should follow the laws that apply to online gambling, accounts and payments. The listed licence is Government of Curacao, licence 0000064.
Keep account information accurate and login details secure. Verification, restrictions or account closure may apply; the detailed procedure is not published on the official site. Check Stay’s current terms for requirements that apply to your account.
Stay provides 24/7 support. Contact support about account access, promotions, deposits or withdrawals if a condition is unclear.
Stay bonus terms: welcome offer and eligibility
The welcome offer is AUD 5,000 + 350 free spins. The minimum deposit is AUD 30, the wagering requirement is 40x, and the offer is valid for 14 days. The maximum welcome bonus is AUD 5,000. Check the applicable terms before claiming.
The welcome offer includes 350 free spins, which may be released as 25 per day for four days. The first-deposit game listed is Gates of Olympus Super Scatter. Check the offer screen for the conditions that apply.
Listed promotional codes include POPOK, EDGEL, DELULU, DYNABIT, BEPLAY, WICKED, CROCO, FORTUNE, FS25, FS50 and WEEKEND. Use a code only when its campaign is available and you accept its conditions.
Eligibility can depend on your account, qualifying deposit and campaign timing. The terms may vary by offer, so check whether promotions can be combined before claiming.
Stay bonus terms for free spins and other offers
Stay lists campaigns including Tuesday Free Spins, Weekend Reload, VIP bonuses, cashback, reload bonuses, Crypto Bonus, Birthday Bonus, Fortune Wheel and Lottery. Eligibility and availability may vary by campaign.
The Tuesday codes list FS25 and FS50 for free spins with qualifying deposits. The Tuesday campaign refers to Hot Chilli Bells and a 40x wagering requirement.
The WEEKEND code is listed for a 50% bonus up to AUD 500, with an AUD 30 minimum deposit and 40x wagering. It is available after two deposits, once per week, from Saturday 00:01 to Sunday 23:59. Check the campaign for current availability.
Other free-spin promotions have their own deposit and eligibility conditions. The listed free-spins offer has a maximum cashout shown in the terms. Push Your Wins has a maximum cashout of AUD 35 when you install the app and enable notifications.
Crypto bonuses, birthday rewards, Fortune Wheel and Lottery may have separate conditions. The FORTUNE code is listed with an AUD 60 deposit and wheel free-spin or cash prizes. Check the promotion screen for expiry and withdrawal conditions.
- Stay’s app is available for iOS and Android with app installation; some campaigns may require installation or enabled notifications.
- Bonus balances and free-spin wins may be subject to campaign rules before withdrawal.
- VIP eligibility and highroller conditions are not published on the official site.
- Promotions may change or be restricted to selected accounts. Check current availability before relying on an offer.
Stay wagering requirements and withdrawals
The welcome offer and listed deposit bonuses have a 40x wagering requirement. This means qualifying bets must meet the stated turnover before withdrawal conditions are met; it does not guarantee a profit or successful withdrawal.
Eligible games can vary by campaign. Check the bonus terms for game contribution and any maximum-bet rule. The published welcome material states AUD 8 as the default bonus limit.
The welcome offer is valid for 14 days. Other campaigns may have different expiry periods. Confirm the treatment of unused funds, free spins and winnings in the relevant terms.
The published minimum withdrawal is shown in the current limits. Limits and processing times can vary by method; check the cashier for the current details for your account. Published payment information states 0% fees for listed deposit and withdrawal methods.
Payments, liability and complaints
Listed payment methods include cards, Visa, Mastercard, Maestro, ApplePay, Neteller, Skrill, MiFinity, eZeeWallet, Jet, Neosurf, CoinsPaid, Bank Transfer and Crypto Processing. Cryptocurrency options include Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin and USDT. Availability may depend on your account, location and cashier settings.
Deposits are listed as instant for methods other than Bank Transfer, which is listed at 3–5 days. MiFinity and Crypto Processing withdrawals are listed as instant; Bank Transfer takes 3–5 days. Bitcoin withdrawals may take 24 hours to several days, and Visa withdrawals up to several business days. Check the cashier for current processing information.
Check the currency, recipient details and transaction status before confirming a payment. Third-party providers, banks, network conditions or technical interruptions may affect processing. No payment time or promotion availability is guaranteed.
For a complaint, contact Stay support through the available official channel and keep your account details, transaction reference and relevant correspondence. Stay provides 24/7 support. A separate complaints escalation timetable is not published on the official site; check the current terms for applicable options.
