Take regular breaks
Step away from gambling and choose an activity without stakes or rewards.
Need support now? Gambling Help Online offers free, confidential support. Find support ↗ General information only; seek professional advice for personal concerns.
On This Page
Core principles
Put wellbeing first
Gambling can affect finances and emotions. You can seek support before a crisis develops.
Keep essentials separate
Protect money needed for housing, food, bills and savings.
Speak with someone
Support is available when you want advice, a pause or help for someone close to you.
Potential risks
Know the risks before playing
- Gambling is not a dependable source of income.
- Trying to recover losses can lead to further spending.
- Borrowing, hiding activity or using essential money are reasons to pause.
- Promotions and free spins can still carry conditions and financial risk.
Australian players should check whether an online gambling service is lawful in their location. Read official consumer guidance.
Spending controls
Stay deposit limits and essential spending
Set a boundary first
Review the deposit and loss controls shown in your account. A limit is a boundary, not a target.
- Keep essential expenses separate and do not borrow to gamble.
- Check when a requested limit change takes effect.
- Ask whether the control covers deposits, losses or both.
- If a limit feels difficult to maintain, pause and seek independent support.
Time management
Time limits and meaningful breaks
- 01
Choose your stopping point
Set a stopping time before you begin and use a reminder away from the gambling interface.
- 02
Make the pause count
Close the service, silence gambling notifications and switch to another activity.
- 03
Notice changes
Consider effects on sleep, work, relationships and thoughts about gambling.
- 04
Get help early
If sessions keep extending or stopping feels difficult, contact a support service.
Self-exclusion
Stay self exclusion and blocking access
Self-exclusion can place a barrier between you and gambling. Confirm the process, coverage and duration instead of assuming one request blocks every service.
| Available option | What to check |
|---|---|
| Stay account exclusion | Ask Stay support about the process, duration, account coverage and any reopening restrictions. |
| External register | Check the register’s official scope and registration information before relying on it for a particular service. |
| Extra blocking tools | Ask your device or financial provider which blocking controls are available and what they cover. |
For current self-exclusion information, check the relevant official service directly at the official register.
Warning signs
Signs gambling may be causing problems
Chasing losses
Trying to win money back, raising stakes or staying longer after losing.
Financial strain
Borrowing, unpaid bills or difficulty keeping essential spending separate.
Daily-life changes
Poor sleep, secrecy, conflict or gambling taking priority over work and relationships.
These signs are reasons to seek support; this information does not assess or diagnose your situation. Find gambling support for tools and information about possible next steps.
Support options
Independent help for Australian players
Confidential support
Independent gambling support can offer confidential guidance to people across Australia.
Get Bonus Now
External register
Learn about the national self-exclusion register for licensed online and phone wagering.
Claim Bonus
Support options
Look for current information about national and local gambling support services.
Play NowYou can also seek help when another person’s gambling affects you. Support can help with boundaries and your wellbeing.
Next steps
Choose a useful next step
Speak with a counsellor
An independent support service can provide confidential guidance about gambling concerns.
Find support →Create distance
Close gambling services, pause related notifications and choose an activity away from gambling.
Plan a safer break →Review exclusion coverage
Check the official scope and registration process for any self-exclusion service before relying on it.
Check the register →Look after yourself
You can ask for help when another person’s gambling affects your wellbeing, relationships or finances.
Explore support →Common questions
Stay Responsible Gambling FAQ
When should I seek help about gambling at Stay?
At any time. Support may be useful before gambling becomes a crisis, including when you are worried about spending or time.
Do Stay deposit limits prevent every gambling harm?
No. Controls have specific coverage and are only one part of safer gambling. If boundaries are difficult to maintain, consider a break and independent support.
How does Stay self exclusion work?
Stay’s official site does not publish the detailed self-exclusion process, duration options or coverage. Contact Stay’s 24/7 support for the current details.
Can I seek help for someone close to me?
Yes. Independent gambling support can provide information for people affected by someone else’s gambling.
More guidance
Related information
Stay responsible gambling: practical safer gambling guidance for Australia
Stay safer gambling begins with a plan
Treat gambling as paid entertainment, not a way to make money or recover losses. Before using Stay, decide what time and money you can afford, and keep gambling separate from rent, bills, savings and other essentials.
Stay lists 7,000 slots, so playing can continue without you noticing time passing. Take breaks, avoid gambling when stressed or upset, and never chase losses by raising stakes or depositing more.
- Set a spending limit before starting and stop when it is reached.
- Use a timer or reminder to manage playing time.
- Do not borrow money or use credit to gamble.
- Record deposits, withdrawals and time spent playing.
- Tell someone you trust if gambling becomes difficult to control.
Stay deposit limits and spending controls
Stay’s published information does not specify the exact deposit-limit tools or settings available. Check the responsible-gambling area of your account or contact Stay’s 24/7 support to ask whether a deposit limit can be set, reduced or reviewed before payment.
Set a limit before gambling begins and choose an amount that fits your budget. Do not treat the limit as permission to spend the full amount. If you try to work around it, pause your account and seek support.
| Control | Practical action |
|---|---|
| Deposit limit | Choose an affordable amount before depositing and ask support how the control can be changed. |
| Time break | Stop playing, leave the site and return only if gambling still fits your plan. |
| Account pause | See the current terms |
Understanding Stay bonuses and gambling risk
Promotional terms can encourage longer or more frequent play, so read them carefully before accepting an offer. Stay’s welcome offer is AUD 5,000 + 350 free spins, with an AUD 30 minimum deposit, a 40x wagering requirement and 14-day validity.
These conditions do not remove the possibility of losing money. Free spins and bonus balances may have separate rules, and wagering means play is required before applicable funds can be withdrawn. Never deposit more than you can afford to qualify.
Stay self exclusion and taking a longer break
If a short break is not enough, ask Stay’s 24/7 support about account closure or self-exclusion. The official site does not publish the detailed Stay self-exclusion process, duration options or coverage across related accounts, so confirm these points directly.
During self-exclusion, remove saved payment details, uninstall the Stay app from iOS or Android, and use device or website blocking tools if helpful. Do not create another account or ask someone else to gamble for you. Keep support confirmation and seek help if maintaining the exclusion feels difficult.
- Contact Stay’s 24/7 support and clearly request self-exclusion or account closure.
- Ask when the restriction starts and which accounts or products it covers.
- Tell someone you trust so they can help you maintain the break.
- Seek independent gambling support rather than relying only on account controls.
Where Australian players can find help
If gambling affects finances, relationships, work or wellbeing, contact an independent gambling support or financial counselling service in your Australian state or territory. Mental health support may also help when gambling is linked to distress.
For urgent danger, contact local emergency services immediately. Asking for help early is a practical step, not a failure. Stay requires players to be at least 18, but age eligibility does not remove the need for safer gambling choices.
